All U.S. domestic orders of $35 or more are eligible for 2-Day (Priority) shipping. Simply choose the “Free 2-Day Shipping” option during checkout to have the 2-Day Priority shipping applied to your order. We currently do not offer 2-Day shipping options for international orders.
Making sure you receive your products in a timely matter is of the highest priority at RawChemistry. We value each and every customer greatly, and we are proud to state that we ship order daily, Monday-Friday. Orders placed before 1 P.M. PST on a weekday ship same day. Any orders after 1 P.M. ship the next business day.
In the event you have an urgent need for one of our products, please reach out to us so we can work to assist you.
As soon as you place your order, you will receive and order confirmation. When the order ships, you will receive and email notifying you with complete tracking information. You may also check Your Orders and track your orders live via the order details page.
Please see below for domestic standard and international rates and information.
All domestic orders below $35 ship for free via standard shipping. Typical standard shipping times are 3-5 Business Days for U.S. Domestic. Standard and Priority orders are shipped together, with no additional handling time for standard shipments.
If you are unhappy with your RawChemistry.com purchase for any reason you may return it for a full refund. We do not charge any fees for a return. Simply include your order invoice in with your return so we may appropriately refund you.
RawChemistry.com only accepts returns placed on this website. However, in the event you purchase our product from a retailer and had an issue with the product not at fault of the retailer, please Contact Us directly so we may work to resolve your issue. We will exchange a product purchased from another retailer in the event the product is not empty and returned in original condition.
Refunds typically take 1-3 business days to appear on your method of payment. Exchanges are processed same day of item receipt and shipped via 2-Day Priority for your convenience.
RawChemistry is proud to announce that world wide shipping is currently available. International rate is $16 per shipment, not per item. The typical shipping time for international orders is 5-12 business days.
Please note that the international shipping rate does not include customs or duties that may be applied before you are able to accept delivery. All duties or custom feed are the responsibility of the customer and are typically due to the carrier. You may need to contact the customs office of the country your are shipping to for more information on duties and taxes.
AFO/APO addresses are happily accepted as well, and ship free.